People donated items to guests staying at Red Jacket Mountain View Resort

People donated items to guests staying at Red Jacket Mountain View Resort

The latest breaking updates, delivered straight to your email inbox.

People donated items to guests staying at Red Jacket Mountain View Resort

Weekend getaways were abruptly cut short for some people vacationing at the Red Jacket Mountain View Resort in North Conway.

Part of the hotel was destroyed by a fire that started Saturday.

Guest Erica Beliveau said she packed up and checked out Saturday before the fire started.

She said her room was in the section of the building that first burst into flames.

"We went outside and immediately, you could tell that it was a fire, it was major," Beliveau said.

Beliveau and her children are still processing the day.

"I haven't slept, they're afraid. They have a lot of questions about fire," Beliveau said. "They're afraid to go to a hotel now."

Following the fire, the North Conway community quickly stepped up to help people displaced from their rooms at the resort.

Local businesses and people living in town donated diapers, shoes and even contact lenses to the people who lost their belongings.

The Fox Ridge Resort brought in 18 families displaced from their rooms during the fire.

"Obviously, they were shocked. There were a few that were upset and crying," said Matt Lyman, general manager of the Fox Ridge Resort. "I'm a valley original, so I've seen this valley pull together in the past over other tragedies, so it didn't really surprise me but it's very humbling to see."

People who were staying at the Red Jacket Mountain View Resort said the hotel has been helpful and transparent.

One of those guests was Ashley Sosvielle, who lost everything in her hotel room.

She said she was at the water park at the time, left only with her bathing suit.

“We actually are wearing donation clothes because we were in our bathing suits when it happened, and it was very cold outside with the wind and stuff,” Sosvielle said. “My mind is blown how nice everybody is, just the amount of people that kept pouring in and bringing stuff like food, clothes, diapers for people that had babies that had nothing."

Sovielle said it's great to know people care that much and she's grateful to be alive.

Hearst Television participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites.